NATA Certified Managers Workshop: Essential Skills for FBO Managers
Tue, Dec 03
|Orlando
Join NATA, Airside FBO President Kyle Eiserer, and X-1FBO CEO Jim Wiley for the new NATA Certified Managers Workshop. This advanced course builds on NATA's Certified Customer Service Workshop, focusing on management skills, leadership, operations, and customer service in aviation.
Time & Location
Dec 03, 2024, 8:00 AM – Dec 04, 2024, 4:30 PM
Orlando, Orlando, FL, USA
Guests
About the event
NATA, in partnership with Airside FBO President Kyle Eiserer and X-1FBO CEO Jim Wiley, is excited to present the NATA Certified Managers Workshop. This workshop is designed to equip FBO managers with crucial managerial skills and insights needed for success. As FBOs often promote former line service technicians and CSRs to management positions, this course addresses the gap in training for new managerial responsibilities.
Building on the success of NATA’s Certified CSR Workshops, this program focuses on leadership, operational excellence, and customer service in aviation. Attendees will learn to foster a customer-centric culture, enhance employee engagement, and develop strategic plans. Gain the insights and skills needed to excel in your new role. Join us to elevate your managerial expertise!